Help & Support
We’re here to help you get the most out of IronKite. Whether you’re just getting started, running into a problem, or have a question about your account, reach out any time — a real person will get back to you.
Contact support
Email us at support@ironkite.io and we’ll respond within one business day (Monday–Friday). To help us resolve your question quickly, please include:
- your company name and the email you use to sign in;
- whether you’re on the web console or the mobile app;
- a short description of what you were doing and what happened.
Already using IronKite?
When you’re signed in, you can reach support and manage your account directly inside the app. Field technicians can open the in-app Support screen from their profile, and office managers and dispatchers can update team members, billing, and company settings from the web console.
Learn how IronKite works
Prefer to explore on your own? These resources cover the essentials:
- How It Works — a guided tour of scheduling, jobs, estimates, invoices, payments, and more.
- Frequently asked questions — pricing, plans, and how the app fits your business.
- The IronKite blog — tips and deep dives on running your service business.
Billing & account
IronKite is one simple plan — every feature included — at $39 per user per month, or $390 per user per year. No contracts; cancel any time. You can review pricing on our home page or manage your subscription from the billing section of the web console. For billing questions, email support@ironkite.io.
Privacy & terms
For questions about your data, see our Privacy Policy and Terms of Service.
Strong as steel. Light as a feather. Thanks for running your business with IronKite.